Shipping policy

Thank you for shopping with Misk Cosmetics.
We are committed to delivering your order safely and promptly. Please read our Shipping Policy below.

Shipping Locations

We currently ship within the State of Qatar only.
For international shipping, please contact our Customer Service team for more information.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays).

You will receive a confirmation email once your order has been shipped.

Delivery Time & Rates

Standard Delivery (within Qatar):

Estimated delivery time: 1–3 business days.

Flat shipping fee: [amount] QAR (or free for orders over [amount] QAR).

Same-Day / Express Delivery:

Available in selected areas for an additional fee .

Please contact us before placing your order.

Note: Delivery times may vary during holidays, sales periods, or due to unforeseen delays from courier services.

Delivery Issues

If your package is delayed, lost, or arrives damaged:

Please notify us within 48 hours of the expected delivery date.

We will work with our delivery partners to resolve the issue as quickly as possible.

Address Accuracy

Please ensure that your shipping address is correct and complete.
We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Contact Us

For any questions regarding shipping or your order, please contact us via:

Email: miskcosmeticsqatar@gmail.com
Phone: +974 3300 4877

Working Hours: Sunday – Friday, 10:00 AM to 6:00 PM